![]() I know this app has had its problems but I can’t determine if it’s the app or my camera so I’m at a loss. ![]() It’s hard to be happy with a device when after 3 months you can't upload your media onto the only compatible app that works with the device. The customer support for GoPro is really great at least and they tried their best but you would think that the app developers would put some more effort into making the media transfer as seamless as possible. For a $300-$400 camera that should not be too much to ask. Love the H7 hate this app, ok so the media pulled from the GoPro saves to its sand boxed library and you have to then export it again from there to your local files, older version did not act this way. Gets very disorganized because it does not tell you that you sent it over you just get one in the app and now one in the photos section. A little search shows it “does not double your data” but uses some kind of image shortcut hack, doubtful! You can export the same pic/vid many times and it just adds more complexity duplicating itself. No way to tell that it’s on your device so you have to look in two different locations for the same media, and you can make many copy’s that will just be scattered around in random creation order on the iPhone photos side, huge fail from a marketing idea which keeps you trapped using there branding style editing software which is terrible, if it was good enough to work well it wouldn’t be such a big deal and would welcome the sandboxed media, but I have to burn it through there firewall to unlock it and basically after I sort out my few projects on this iPhone I’m just going strait to the pc from here forward! Please don’t make this harder than it should be GoPro! Can’t even share albums inside your app, don’t try to limit us in your corner we know the grass is greener on the other side. I never write reviews but had to for this. Spent well over $500 for the Hero 9, GoPro Subscription and accessories. ![]() GoPro advertises using their app for easy download and upload of your videos from the cloud but somehow it doesn’t work like that. I can download from the cloud no problem when uploaded from the camera itself.
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